Terms of Use

1. Agreement

Welcome to score.fit. This Terms of Use agreement ("Agreement") is a binding contract between you and Appspade Technologies Private Limited ("Appspade", "we", "us", or "our") governing your access to and use of the score.fit member mobile application, related websites (including https://score.fit), and associated cloud services (collectively, the "Services").

By accessing the Services, registering an account, or continuing to use the app after we publish updated terms, you agree to be bound by this Agreement. If you do not agree, you may not use the Services. We may revise these terms at any time by posting an updated version at https://score.fit/terms/. Material changes will be communicated where required by law. Your continued use after changes become effective constitutes acceptance of the revised terms.

Our Privacy Policy (https://score.fit/privacy-policy/) explains how we collect and use personal information and should be read together with this Agreement. Gym and studio operators using score.fit Business are governed by separate terms at https://business.score.fit/terms.

2. Definitions

In this Agreement:

• App means the score.fit member mobile application for iOS and Android.
• Gym means a gym, studio, or fitness business that uses score.fit Business and whose members may use the App.
• Member means an individual associated with a Gym's membership records.
• User Content means content you submit through the Services, including community chat messages and photos submitted for AI features.
• Services means the App, related websites, and associated cloud services operated by Appspade.

3. Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction, if higher) and have the legal capacity to enter into this Agreement. By registering, you represent that all information you provide is accurate and complete, and that you will keep it up to date.

We may refuse registration or suspend access if we reasonably believe these requirements are not met.

4. Account Registration

You may create an account using email and password or phone number with one-time password (OTP) verification via SMS. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

You must notify us promptly at support@score.fit if you become aware of any unauthorized access to or use of your account. We may disable credentials or suspend access if we believe your account has been compromised or is being misused.

Provide accurate information. Do not create accounts using false identities or register on behalf of another person without authorization.

5. Gym Membership and Linking

You may join a Gym by scanning a QR code, following a deep link invitation, or other methods we enable. Linking your score.fit account to an existing Gym member profile requires your consent.

You may be a member of multiple Gyms and switch your active Gym or branch in the App. Your Gym controls membership status, pricing, billing, and facility rules. Appspade does not guarantee acceptance of any join request.

Gyms are independent operators. Disputes about membership fees, facility access, or services provided at a facility should be directed to that Gym.

6. Services Description

The App is a member companion that may include, depending on your Gym and feature availability:

• Account management and multi-Gym switching;
• QR-based attendance check-in;
• Viewing membership, subscription, and payment history recorded by your Gym;
• Workout assignments and session information;
• Community chat with your Gym;
• Push and in-app notifications;
• Optional AI wellness tools (fitness score and food analysis);
• Crowd forecasting and related insights based on attendance patterns.

7. Services Changes

Features may evolve over time. We reserve the right to modify, suspend, or discontinue any part of the Services, including adding or removing features.

8. Acceptable Use

You agree not to, and not to permit any third party to:

• Misuse QR check-in or attendance features (including checking in for others or falsifying attendance);
• Harass, threaten, defame, or spam others in community chat;
• Upload unlawful, harmful, infringing, or inappropriate User Content;
• Reverse engineer, scrape, or attempt to extract source code from the App except as allowed by law;
• Circumvent access controls, security measures, or usage limits;
• Impersonate any person or entity, or misrepresent your affiliation;
• Introduce viruses, malware, or other harmful code;
• Use AI features in a manner that violates applicable law or the rights of others;
• Use the Services for any purpose other than personal, non-commercial member use unless we agree otherwise in writing.

9. Acceptable Use — Enforcement

Violation of these restrictions may result in immediate suspension or termination of your account, without prejudice to any other remedies available to us or your Gym.

10. User Content

You retain ownership of User Content you submit. You grant Appspade a limited, worldwide, non-exclusive license to host, process, transmit, and display User Content solely to provide, maintain, and improve the Services, comply with law, and enforce this Agreement.

Community chat messages may be visible to other members and staff of your Gym. You are solely responsible for User Content you submit and for ensuring you have the rights to submit it.

11. AI Features Disclaimer

Optional AI features (including fitness score and food analysis) generate informational wellness insights from inputs you provide, such as photos. These outputs are not medical, diagnostic, clinical, or professional nutrition advice, and they do not diagnose, treat, cure, or prevent any disease or condition.

You are solely responsible for reviewing AI-generated content before relying on it and for decisions about exercise, nutrition, or health. Consult a qualified professional before starting new exercise or nutrition programs. score.fit is not a medical device.

12. Payments

Membership fees and facility payments are processed by your Gym, not through in-app purchases or payment processing in the score.fit member app. The App may display payment and subscription history for your convenience.

Refunds, chargebacks, and billing disputes for Gym memberships must be handled with your Gym. Appspade is not responsible for Gym pricing, invoicing, or payment collection.

13. Notifications

By creating an account, you consent to receive service-related communications, including security alerts, membership notices, and product updates, via push notification, in-app message, email, or SMS where applicable. Push delivery may be delayed or unavailable due to device settings or network conditions.

You may disable push notifications in your device settings. You may contact support@score.fit regarding other communication preferences where required by law.

14. Third-Party Services

The Services rely on third-party providers, including Google Firebase and related Google Cloud services, SMS delivery for phone authentication, and Gym operators who manage member data. Your use of third-party services may be subject to separate terms and privacy policies. Appspade is not responsible for third-party services and does not endorse or assume liability for their acts or omissions.

Links to external websites are provided for convenience only. We are not responsible for the content, policies, or practices of third-party sites.

15. Intellectual Property

Appspade and its licensors own all right, title, and interest in and to the App and Services, including software, trademarks, service marks, logos, documentation, and related intellectual property. No ownership is transferred to you.

Workout plans, branding, and other content assigned by your Gym remain the property of the Gym or its licensors. You may not use the score.fit name, logos, or branding in a manner that suggests partnership, sponsorship, or endorsement without our prior written consent.

16. Disclaimers

The Services are provided on an "as is" and "as available" basis to the maximum extent permitted by law. We disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or meet your specific requirements. We do not guarantee the accuracy of attendance records, notifications, AI outputs, crowd forecasts, or Gym-provided data. score.fit is a wellness and fitness software platform, not a hospital, diagnostic provider, or treatment company.

17. Limitation of Liability

To the maximum extent permitted by law, Appspade shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to the Services or this Agreement, even if we have been advised of the possibility of such damages.

Our total aggregate liability for all claims arising out of or relating to the Services or this Agreement shall not exceed the greater of (a) the fees paid by you to Appspade for the Services in the twelve (12) months preceding the event giving rise to the claim, or (b) INR 10,000. Some jurisdictions do not allow certain limitations; in those cases, our liability will be limited to the fullest extent permitted by law.

18. Suspension and Termination

We may suspend or terminate your access to the Services if you breach this Agreement, pose a security risk, or if we are required to do so by law. Your Gym may also restrict facility-related access or membership status independently of Appspade. You may stop using the App at any time and may request account deletion by contacting support@score.fit.

Upon termination, your right to use the Services ends. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) will survive.

19. Governing Law and Dispute Resolution

This Agreement is governed by the laws of India, without regard to conflict-of-law principles. Subject to applicable law, the courts in India having jurisdiction over Appspade's registered office shall have exclusive jurisdiction over disputes arising out of or relating to this Agreement or the Services.

Before initiating formal proceedings, you agree to contact us at support@score.fit to attempt to resolve the dispute informally within thirty (30) days.

20. Contact and Legal Entity

The Services are operated by Appspade Technologies Private Limited. For questions about this Agreement or your account, contact us at:

• Email: support@score.fit
• Website: https://score.fit
• Company: Appspade Technologies Private Limited
• Product: score.fit member app